Shipping Policy
Last Updated: July 1, 2026
At Purpose, we are committed to delivering premium streetwear with care, quality, and efficiency. Every order is carefully inspected, packed, and shipped to ensure it reaches you in excellent condition.
Order Processing
-
Orders are typically processed within 1–3 business days after payment confirmation.
-
Orders placed on weekends or public holidays will be processed on the next business day.
-
During product launches, seasonal sales, or holidays, processing times may be slightly longer.
Shipping
We proudly ship to customers worldwide through trusted international and domestic courier partners.
Shipping charges are calculated at checkout based on your delivery destination and selected shipping method.
Estimated Delivery Times
Estimated delivery times begin after your order has been dispatched.
-
India: 3–7 business days
-
International Orders: 7–21 business days
Delivery times may vary depending on your country, customs clearance, local courier services, weather conditions, or other unforeseen circumstances.
Please note that delivery estimates are not guaranteed.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
You can use this tracking number to monitor your shipment throughout its journey.
Customs, Duties & Taxes
For international shipments, customs duties, import taxes, VAT, brokerage fees, or other charges may be imposed by your country's customs authorities.
These charges are not included in the product price or shipping fee and are the responsibility of the customer.
Purpose has no control over these charges and cannot estimate their amount.
Multiple Shipments
If your order contains multiple products, they may be shipped separately depending on product availability or warehouse location.
If this happens, you will receive separate tracking information for each shipment. There will be no additional shipping charges for split shipments unless otherwise stated during checkout.
Shipping Address
Please ensure your shipping address, contact number, and email address are accurate before completing your order.
Purpose is not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete address information provided by the customer.
Lost, Delayed or Damaged Packages
While we work with reliable shipping partners, delays may occasionally occur due to customs inspections, weather conditions, transportation issues, or other circumstances beyond our control.
If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date so we can assist you in resolving the issue.
Order Changes & Cancellations
We begin processing orders shortly after they are placed.
For this reason, order cancellations or modifications cannot be guaranteed once processing has started.
If you need to make changes, please contact us as soon as possible, and we will do our best to accommodate your request.
Customer Support
If you have any questions regarding your order or shipment, our support team is happy to help.
Support Hours
Monday – Saturday: 11:00 AM – 6:00 PM (IST)
Sunday: Closed
Email: Purposeclo2026@gmail.com
Business Address
Purpose
UNICUS
First Floor, P.105
Kailash Nagar Road, Jaswal Colony
Ludhiana, Punjab – 141008
India